Frequently Asked Questions

I (or My Parents) Are Currently in Crisis – Can You Help Right Now?

Yes. As soon as we complete the contracting process, we will connect you with one of our Client Directors who will contact you right away. Our standard response time to return your call is one hour. Once we have a few facts and information, we can organize a meeting with you in your home, office, or your parent’s location.

How We Help Elders in Crisis

What makes Silver Sherpa different?

Silver Sherpa is not just about caregiving, rather, it is elder management – managing and coordinating the entire spectrum of services needed to support an older person.

We focus on planning ahead, helping individuals and families through crisis situations, and providing cohesive coordination to support clients as they age.

We are a neutral third-party professional services advisor. We assess your situation, determine gaps in service or support, identify options, and provide detailed recommendations that empower you to make informed decisions. Silver Sherpa guides individuals or families to make confident decisions with realistic, costed options. We develop meaningful action plans and actively help clients to navigate their action plans.

When Should We Engage Silver Sherpa’s Services?

It is always better to engage our services before your parent or loved one ends up in crisis. We understand crisis and we understand complexity. It is much more challenging and costly to sort out situations and recommend options when stress levels and emotions are boiling over. That being said, we are well equipped to support you and your family should you find yourself in the midst of a crisis situation.

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At What Age Should I Do the Smart Ageing Program?

In your 40s and 50s, you are probably starting to think about retirement and planning post-retirement. You may also have parents in their 80s or 90s, so it is an easy way to talk to them about their own preparedness from a legal, financial, and personal health perspective. It’s important to consider various factors and our Smart Ageing Program is designed to simplify this process for all ages.

Learn More About Our Smart Ageing Program

What If I Have My Own Lawyer (Accountant, Family Doctor, etc.) and I Don’t Want to Use Silver Sherpa’s Pre-qualified Network?

We are pleased to work with your current advisors such as doctors, a lawyer, or financial planner. As issues arise, your Silver Sherpa co-pilot will advise when there are overlapping issues and you may wish to bring several advisors together to review costed options.

What Are the Prices for Silver Sherpa’s Services?

Silver Sherpa is a fee-based professional service, delivering the best in private service for nearly a decade. Prices depend on the type of service required and the complexity of the client’s situation. In many situations, our clients often subscribe for a four month service. Once there is a comprehensive plan in place, they often opt for a monthly review.

The Smart Ageing Program typically takes about six hours to complete and is a very cost-effective way of doing a quick check of your personal preparedness.